BroadStream Solutions Inc. is committed to ensuring that your privacy is protected. Should we ask you to provide certain information by which you can be identified when using this website, then you can be assured that it will only be used in accordance with this privacy statement.
BroadStream Solutions Inc. may change this policy from time to time by updating this page. You should check this page from time to time to ensure that you are happy with any changes.
WHAT WE COLLECT
We may collect the following information:
- name and job title
- contact information including email address
- demographic information such as postcode, preferences and interests
- other information relevant to customer product information, technical queries, surveys and/or offers.
WHAT WE DO WITH THE INFORMATION WE GATHER
We require this information to understand your needs and provide you with better service, and in particular for the following reasons:
- internal record keeping
- we may use the information to improve our products and services
- we may use the information you provide to help resolve technical issues or questions
- we may periodically send promotional emails about new products, special offers or other information which we think you may find interesting using the email address which you have provided
- from time to time, we may also use your information to contact you for market research purposes. We may contact you by email, phone, fax or mail. We may use the information to customize the website according to your interests.
We are committed to ensuring that your information is secure. In order to prevent unauthorized access or disclosure, we have put in place suitable physical, electronic and managerial procedures to safeguard and secure the information we collect online.
WHAT’S A COOKIE?
A cookie is a small text file received and stored by your browser. Information in the cookie makes it possible for a website to recognize a specific browser installation and thus to send individualized information to this installation.
A cookie can contain text, numbers, dates etc. but it does not hold any personal information. A cookie is not a program and it cannot contain a virus.
HOW TO AVOID COOKIES
If you do not wish to receive cookies, you can set up your browser so as to block all cookies, delete existing cookies from your computer’s hard disk drive or issue a warning before any new cookie is downloaded. Please consult your web browsers Help function for instructions on how to do this.
WHAT’S THE LIFETIME OF A COOKIE?
A cookie’s lifetime varies depending on the purpose for which it has been created. Some cookies disappear as soon as the browser is being shut down (temporary cookies) while others can live on for several months (permanent cookies). Many providers specify a 12 or 24 months lifetime on advertisement, statistics and content related cookies.
Cookies with a specified lifetime will have a new expiration date set each time the site to which a cookie is related is revisited.
You can always force immediate deletion of the cookies on your computer. Please consult the web browsers Help function for instructions on how to do this.
COOKIES USED ON THIS WEBSITE
We make a distinction between cookies sent by our website, (first party cookies) and those sent by the website of one of our partners, e.g. Google Analytics (third party cookies). In most browsers it is possible to define settings that control the acceptance of cookies on the computer.
If you wish to restrict or block web browser cookies which are set on your device then you can do this through your browser settings; the Help function within your browser should tell you how. Alternatively, you may wish to visit www.aboutcookies.org, which contains comprehensive information on how to do this on a wide variety of desktop browsers.
THIRD PARTY COOKIES
- Google Analytics
This is a permanent cookie used to track the number of visits to the website, date first visited and date last visited. The cookie does not make user identification possible.
utmb and utmc cookies
These are temporary cookies. These two cookies form a pair, which is used to calculate time spent on the website. _utmb expires when a session ends, while _utmc lives on for 30 minutes after the session has ended. A cookie has no information about when you actually leave a website or shut down the web browser. Therefore, it waits 30 minutes to see if further pages are being shown before declaring a session ended.
This cookie typically lives for 12 hours. The cookie tracks the origin of the visitor, e.g. which search engine was used and what search criteria were used.
Twitter cookies are introduced by the Twitter follow button. For more information visit http://twitter.com/privacy.
LINKS TO OTHER WEBSITES
Our website may contain links to other websites of interest. However, once you have used these links to leave our site, you should note that we do not have any control over that other website. Therefore, we cannot be held responsible for the protection and privacy of any information which you provide whilst visiting such sites and such sites are not governed by this privacy statement. You should exercise caution and look at the privacy statement applicable to the website in question.
CONTROLLING YOUR PERSONAL INFORMATION
You may choose to restrict the collection or use of your personal information in the following way:
- If you have previously agreed to us using your personal information for direct marketing purposes, you may change your mind at any time by writing to or emailing us.
- We will not sell, distribute or lease your personal information to third parties unless we have your permission or are required by law to do so.
- We may use your personal information to send you promotional information about third parties which we think you may find interesting if you tell us that you wish this to happen.
- You may request details of personal information which we hold about you under the Data Protection Act 1998. A small fee will be payable. If you would like a copy of the information held on you please contact us.
- If you believe that any information we are holding on you is incorrect or incomplete, please write to or email us as soon as possible. We will promptly correct any information found to be incorrect.
BroadStream Solutions Inc. is committed to protecting your privacy when you use our on-line, telephone or other services (“Services”). In this policy we explain how and why we collect your information, what we do with it and what controls you have over our use of it.
Your acceptance of these Privacy Statement terms
What data do we collect and how do we use it?
BroadStream Solutions Inc. collects and processes information about you in order to: (i) identify you each time you visit a Web Site or wish to have a Service provided; (ii) process orders or applications submitted by you; (iii) improve our Services and Web Sites; (iv) customize your experience, for example, provide advertisements that we think are relevant to you and which support any specific requests for information you may make through keyword searches; (v) carry out research on the demographics, interests and behavior of all of our customers; and (vi) send you information we think you may find useful.
You may be asked, either when you register with us, or at other times, for information about yourself, such as your name, e-mail address, postal address and telephone number. You may also be asked to share with us your interests, hobbies and preferences.
You are under no obligation to provide this information, but if you don’t then we may not be able to provide you with certain services or personalize your experience and tailor our Services for you (for example, tell you about special offers on things you’re interested in).
Log files/IP addresses
When you visit our Web Sites, we automatically log your IP address (the unique address which identifies your computer on the internet) which is automatically recognized by our web server. We use IP addresses to help us administer our Web Sites and to collect broad demographic information for aggregate use.
Non personal information
We may automatically collect non-personal information about you such as the type of internet browsers you use or the site from which you linked to our Web Sites. You cannot be identified from this information and it is only used to assist us in providing an effective service on our Web Sites. We may from time to time supply the owners or operators of third party sites from which it is possible to link to our Web Sites with information relating to the number of users linking to our Web Sites from their sites. You cannot be identified from this information.
Cookies are pieces of information that a Web Site transfers to your hard drive to store and sometimes track information about you. Most web browsers automatically accept cookies, but if you prefer, you can change your browser to prevent that. However, you may not be able to take full advantage of a Web Site if you do so. Cookies are specific to the server that created them and cannot be accessed by other servers, which means they cannot be used to track your movements around the web. Although they do identify a user’s computer, cookies do not personally identify customers or passwords. Credit card information is not stored in cookies.
With whom is the information shared?
BroadStream Solutions Inc. will not share, sell or rent your personal information to third parties. However, we may disclose your personal information to third party suppliers who provide services on our behalf.
BroadStream Solutions Inc. may disclose aggregate statistics about our sales, our Web Site visitors and customers of our telephone services in order to describe our services to prospective partners, advertisers and other reputable third parties and for other lawful purposes, but these statistics will not include personally identifying information.
BroadStream Solutions Inc. may disclose personal information if required to do so by law or if it believes that such action is necessary to protect and defend the rights, property or personal safety or our employees, visitors to the Web Sites and customers of our Services.
Our Web Site contains links to the sites of third parties. When you visit these sites, we suggest that you read their privacy policies. BroadStream Solutions Inc. is not responsible for the privacy policies or the content of such sites.
We will only sell or rent your personal information to a third party either as part of a sale of the assets of a BroadStream Solutions Inc. company or having ensured that steps have been taken to ensure that your privacy rights continue to be protected.
Information about products and services
It is very important to us that we provide you with the highest level of service. In order to help us do this, from time to time BroadStream Solutions Inc. companies may send you details of our products and services which we think may be of interest to you. If at any time you do not wish to receive these details, please e-mail us by using the contact form provided on the website.
BroadStream Solutions Inc. places a great importance on the security of all information associated with our customers. We have security measures in place to attempt to protect against the loss, misuse and alteration of customer data under our control. For example, our security and privacy policies are periodically reviewed and enhanced as necessary and only authorized personnel have access to user information. With regard to our Web Sites, we use secure server software (SSL) to encrypt financial information you input before it is sent to us. While we cannot ensure or guarantee that loss, misuse or alteration of data will not occur, we use our best efforts to prevent this.
Where is the information stored?
Information which you submit via our Web Sites or our telephone services is stored on a computer located in the European Economic Area. This is necessary in order to process the information and to send you any information you have requested. Information submitted by you may be transferred by us to our other offices and to reputable third party suppliers, which may be situated outside the European Economic Area. Not all countries outside the EEA have data protection or privacy laws. In addition, if you use our Services while you are outside the EEA, your information may be transferred outside the EEA in order to provide you with those Services.