System types and licensing

Overview

Wincaps Q4 can be used in two main ways:

As a standalone system running on a single workstation
As part of a multi-user system, comprising several workstations networked together with a shared Main DataStore

A licencing scheme controls how many clients of each type may run concurrently and which optional features are available.

Minimum Requirements

Q4 and Q-Live clients are supported on Windows 10, 11

The Wincaps minimum requirements specs are:

CPU: Intel Core i5 or similar

RAM: 8GB, 16GB if using speech recognition

Full keyboard with numeric pad (or use with USB numeric pad).

USB slot for Dongle. Wincaps Q4 is available on a dongle-less subscription via our Store interent connection required for cloud licencing.

Q-News Only: Server with entry level Xeon CPU, 8GB of RAM, Windows Server 2016, 2019 (2022 not yet tested).

Wincaps Q4 or Q-Live clients are not supported on virtual machines, this is mainly due to video playback support due to Wincaps reliance on video playback hardware.

Prerequisites

Microsoft Office including Office 365 locally - used for spell check and proofing. (Office Starter Edition not supported).

External graphics card for Desktop PCs

Sound card is recommended for use with Medialooks Multiformat video playback option
DotNet 4.8 for 4.43.7 onwards.

DotNet 5.0 for ASRManager Client components for ASR Input with the Q-LiveASR system

QuickTime for MOV and MP4 support with Offline Media video playback option

To produce the best results when subtitling with Q-Live, no other software applications should be open on the PC. Dragon can be used with Q-Live but we recommend extra RAM if doing so.

Q-Live and Q-Live Services must always be the same version.

Standalone systems

In a standalone system, all Wincaps Q4 components are installed on a single workstation. There is no Main DataStore, instead the client operates using the local DataStore cache.

Standalone systems have a single electronic licence code (EID) of the appropriate type (either Standard, Pro or Q-Live) or a fixed licence locked to a plug-in hardware key ("dongle").

Multi-user systems

A multi-user Wincaps system consists of a number of client workstations networked together. A Main DataStore allows the clients to share information such as templates, house styles and spelling supplements. In this environment, roaming profiles can be configured to make each user's personal settings available on whichever Wincaps Q4 workstation they log on to.

Multi-user systems are normally configured to use a Licence Server. The License Server maintains a shared pool of Wincaps licences, allowing any Wincaps workstation to take on any role, subject to there being sufficient licences available.

Note: Wincaps Q4 or Q-Live clients are not supported on virtual machines, this is mainly due to video playback support due to Wincaps reliance on video playback hardware.

RMS Licencing

RMS (Rights Management System) licencing requires a physical licence file locked to either a dongle or a PC lock code.

Licencing is configured when you install the Wincaps client and the information is stored in system environment variables. There are two choices depending on whether or not your system has a Licence Server.

If your system has a Licence Server then the LSHOST system environment variable will contain the name of the Licence Server machine (or the main/standby pair if redundant licence servers are being used).

For example:

LSHOST=SERVER1	Single license server on SERVER1
LSHOST=SERVER1~SERVER2	Redundant license servers on SERVER1 and SERVER2

Editing the client variable should be done by a system administrator.

To edit the variable go to go to Control Panel>System and select Advanced system settings and then select Environment Variables in the System Properties dialog:

In the Environment Variables dialog under System variables, highlight LSHOST and press Edit:

Enter the licence server machine name in the Variable value and Press OK:

If you are using a redundancy licence server enter the machine names and press OK:

If your client is operating standalone then licencing is controlled by a licence file that is locked to either a USB "dongle" or the workstation ID.

In both cases, the installer will prompt you to select the license file which will then be copied into the Wincaps Q4 installation folder. The environment variables will be configured as follows:

LSHOST=NO-NET
LSERVRC=<full path and name of the license file>

If Wincaps is unable to obtain a license for any reason at startup, it will exit with an error message. See the troubleshooting section for further information.

EMS Cloud Licencing

EMS (Entitlement Management System) is a cloud managed dongle less licencing service which uses a licence code (EID) via the BroadStream E-Activator for managing the licencing for the BroadStream products. This includes the Wincaps Q4, the Script Extractor and the Wincaps ASR products, WincapsASR and Q-LiveASR.

There is no redundancy option with and EMS Licence Server.

E-Activator

The E-Activator manages the cloud licencing (EMS) option for the Wincaps products and can be standalone or network. The E-Activator can be downloaded from here standalone or network, the network version will need a password, please contact support for more information.

The E-Activator version is displayed at the top of the window. Any version before 1.8.5 will no longer work.

Standalone:

Licence Server:

Licence Code - this is the EID code that will be sent with a subscription order or directly from BroadStream support.

Type - denotes if the EID is a standalone or network licence.

Feature - the BroadStream product the EID relates to.

Seats - number of activations for the licence. Typically this is one for a standalone subscription.

Expires - end date for the EID.

Status - indicates the status of the licence. Installed indicates a standalone licence has been activated and Activated indicates a network licence has been activated.

Licence Server OK - indicates the Licence Server is running.

EMS OK - indicates the E-Activator is connected to the internet and can see the EMS cloud management server.

For standalone subscription licence management, the E-Activator is installed as part of the Wincap's e-commerce installation process. When the subscription payment has been done, a confirmation email with the EID licence code and a link to the e-commerce installer is sent to the Wincaps subscriber.

DataStore configuration

The DataStore configuration (i.e. Main DataStore or standalone operation using the local cache only) is chosen when you install the Wincaps Q4 client and the information is stored in the Windows registry.