System Information System Information There are two Wincaps installers, the commercial installer for broadcasters and access services companies and the standalone e-commerce installer. Please contact Broadstream Support for the download details for the relevant installer.
The commercial installer installs the Q4 and Q-Live clients, Q-News, Q-Live services, Video Indexer and the ASR components. The installer will also install Medialooks Multiformat for video playback and from 4.43 on wards; Dot Net 4.8 (if not previously installed).
The e-commerce installer installs the Q4 client and E-Activator licence manager (if this has not already been installed).
Note: Wincaps is not supported or tested on a MAC. This is due primarily to video playback support on the Windows partition feature.
Note: Wincaps Q4 or Q-Live clients are not supported on virtual machines, this is mainly due to video playback support due to Wincaps reliance on video playback hardware.
Q4 and Q-Live clients require a valid licence. When using the e-commerce installer for the first time from the Broadstream Store there will be a prompt to add the EID licence code sent with the subscription confirmation email.
Microsoft Word for spelling support as Wincaps uses Microsoft Word proofing tools.
Media Player. If using Windows 10 N versions, you will need to download the relevant media pack before installing Wincaps Q4.
QuickTime for the Offline Media option when indexing and playing back MOV and MP4 formats.
Sound card is recommended when using the Medialooks Multiformat indexing and playback option.
External graphics card is recommended for video playback on desktop PC's
For Q-LiveASR Client components, Dotnet 5.0 is required and must be installed before installing Q-Live and the Q-LiveASR Client components.
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