Distribution: All Customers, Engineering, Sales

18 December 2024 – This is to provide you with the latest update on Windows Operating Systems and their compatibility with BroadStream Software.

Windows 7

Windows 7 reached its end-of-life years ago. Any customers with Windows 7 operating system should be aware that we can only help with configuration changes. We are unable to provide any software updates, and we are not able to debug logs of any systems that use Windows 7 because the tools for this purpose are no longer available. The latest software version that works is OASYS 6.13. Should you wish to move past 6.13 you will need to contact our Sales Team ([email protected]) to request a hardware and software upgrade quote.

Windows Server 2008

The same details that apply to Windows 7 also apply to Windows Server 2008. If you have any of these operating systems and wish to move forward with the latest version of OASYS you will need to contact our Sales Team to request a quote for new hardware and software.

Windows Server 2012 SP2

In some cases, we may be able to provide Service Packs and install the latest version of OASYS, which is 6.13.11. We can also debug logs on the newer software, but this is dependent on the specific hardware you currently have. The limiting factor will be the availability of proper Drivers from third parties like Nvidia who controls the availability of GPUs and chipsets. If the older versions are no longer available or are a mismatch for the drivers needed it won’t be possible to upgrade your system. In this case, please contact BroadStream Engineering for information about your specific hardware should you wish to update your system.

If you have any questions about this update or how it impacts your current system, please contact our Engineering team for additional support. You can reach the team here:

Email:            [email protected]

Phone:           +1 404-327-8300

Website:        https://broadstream.com/support 

 

About Us

BroadStream specializes in flexible and highly scalable broadcast and streaming solutions for SDI, IP, and Hybrid SDI/IP with our OASYS Integrated Playout Solution.

Additionally, we provide a broad array of manual and automated captioning and subtitling solutions and tools that include the following brands:

• SubCaptioner.com – for quick and easy file and live-based captioning along with transcripts and translation.
• VoCaption – Automated Live Captioning for broadcasters that need simple solutions to start and stop a live captioning session without the need to schedule a human to perform this task.
• WincapsASR for enterprise customers with significant file-based content that need to be captioned and edited for quality.
• Q-LiveASR is for large customers that employ professional subtitlers and want live captions to be edited before being published to ensure maximum accuracy.